Consumer Complaint
A complaint filed before a consumer forum alleging deficiency in service, unfair trade practice, or defective goods.
Detailed Meaning
A consumer complaint is filed before the appropriate consumer commission (District, State, or National, depending on the value of goods/services and compensation claimed) by a consumer alleging deficiency in service, defect in goods, unfair or restrictive trade practice, or overcharging.
Authoritative Sources & Provenance
Relevant Legislation
- The Consumer Protection Act, 2019
Frequently Asked Questions
Is there a time limit to file a consumer complaint?
Yes — a consumer complaint generally must be filed within two years from the date the cause of action arose, under the Consumer Protection Act, though a Commission may condone delay for sufficient cause shown.
Related Concepts
General legal information for reference only, reviewed for accuracy but not a substitute for advice from a qualified advocate on your specific facts.