Consumer Complaint

A complaint filed by a consumer before a Consumer Commission alleging deficiency in service or unfair trade practice.

Relevant Legislation

  • The Consumer Protection Act, 2019

Frequently Asked Questions

Is there a time limit to file a consumer complaint?

Yes — a consumer complaint generally must be filed within two years from the date the cause of action arose, under the Consumer Protection Act, though a Commission may condone delay for sufficient cause shown.

Related Concepts

General legal information for reference only, reviewed for accuracy but not a substitute for advice from a qualified advocate on your specific facts.