Consumer Complaint
A complaint filed before a consumer forum alleging deficiency in service, unfair trade practice, or defective goods.
In Simple Terms
The formal complaint a consumer files to seek compensation or another remedy from a business.
Detailed Legal Meaning
A consumer complaint is filed before the appropriate consumer commission (District, State, or National, depending on the value of goods/services and compensation claimed) by a consumer alleging deficiency in service, defect in goods, unfair or restrictive trade practice, or overcharging.
Relevant Acts & Sections
- Consumer Protection Act, 2019Search on India Code ↗