Deficiency in Service
Any fault, imperfection, or shortcoming in the quality of service a person was contractually or legally required to maintain.
In Simple Terms
When a service you paid for wasn't provided the way it was supposed to be.
Detailed Legal Meaning
Deficiency in service refers to any fault, imperfection, shortcoming, or inadequacy in the quality, nature, or manner of performance required to be maintained under any law or contract, forming the central basis of most consumer complaints against service providers.
Relevant Acts & Sections
- Consumer Protection Act, 2019Search on India Code ↗